- Report: #337811
Report - Rebuttal - Arbitrate
Complaint Review: Fotoconnection
Fotoconnectionwww.fotoconnection.com , New York U.S.A.
Fotoconnection Fotoconnection: Cons using Bait and Switch Brooklyn New York
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The day after the order was placed I recieved a call from a customer service person named Adam. He told me that the lens that was advertised did not have a motor in it, but he could upgrade the order and get me a motorized lens for $1323.99. I asked him if the wide angle lens that was in the package was included in the new price. He told me that the item was not a lens but a conversion kit. The lens is advertised as "Limited Edition 72mm 0.5X Pro Wide Angle Lens Panoramic." NOT as a "conversion kit."
When I began to complain about the different package, he told me he would throw in a leather bag, a UV filter, a 4-hour battery pack, and a "better tripod" all for the new price. (The old price included a bag, tripod, and battery.)
I again told him I wanted the original package with the 2 lenses. He told me the original telescopic lens was out of stock. He then told me that I had to purchase this package or no package at all.
When I tried to cancel my order, he became agitated and rude.
He told me that the original package doesn't exist and I should just buy the one that is offered.
YIKES. BAIT and SWITCH.
This report was posted on Ripoff Report on 06/06/2008 01:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fotoconnection/New-York/Fotoconnection-Fotoconnection-Cons-using-Bait-and-Switch-Brooklyn-New-York-337811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.