- Report: #291584
Report - Rebuttal - Arbitrate
Complaint Review: Fotoconnection.com
Fotoconnection.com1421 Sheepsheard Bay Road, Suite 220 Brooklyn, New York U.S.A.
Fotoconnection.com BEWARE! Bait & Switch. They Suck! Stay AWAY! Brooklyn New York
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I waited a week before calling to check status. To be told on 12/6 the order will ship either 12/7 or 12/10. No email on 12/10 with a tracking #. I call 12/11 and am told it will go out today. Tuesday night I did get a tracking # and it arrived 12/12- 2 WEEKS after I placed the order. I then receive the WRONG CAMERA! They sent a V1003. NOT what I ordered! AND it came in a plain brown box with a Xeroxed Kodak sheet taped to it. All parts & camera were wrapped individually in bubble wrap! NO warranty, no book.
I call immediately and am told I was upgraded because the V603 was no longer available. I was also reassured that the mess in the box I received was a factory camera. Something I can not verify, but honestly what would you think?! I call back again this new person tells me that the original camera I ordered V603 was indeed available (someone is lying here) but they could not give me a definitive date when it would be in or when I could receive it. If I choose to return the wrong one that they sent me I would have to pay a %15 restocking fee!
These people are a scam, should be shut down or put out of business. They falsely advertise, bait & switch and have unethical business practices. DO NOT BUY FROM THEM!
This report was posted on Ripoff Report on 12/14/2007 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fotoconnectioncom/Brooklyn-New-York-11235/Fotoconnectioncom-BEWARE-Bait-Switch-They-Suck-Stay-AWAY-Brooklyn-New-York-291584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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