Foundation Financial Group is using "shady" scare tactics to convince people to refinance their home with their company. I am currently in the process of refinancing my home with my current lender Bank of America. I spent 1 1/2 hrs on the phone working with a loan officer to begin the process. I was told to expect a call from an underwriter who would ask a few more questions. The following morning I recieved a message from a representative identifying herself as "Brittany" . Her message was brief and casual. She stated, " I just have a few questions to ask about your home loan". She never identified herself as a representative from Foundation Financial Group. I call the number and Brittany was very polite, but she began asking me the same questions I had answered the day before with BOA. She stated she was not from BOA, but from FFG. I told her I did'nt understand what was going on and that I was expecting a call from an underwriter. Then she says, "my manager is an underwriter" and passes me through. The manager "Dana"states that she can get my loan processed in 12 days. By this time, I'm freaking out and I begin to probe her about the loan. She becomes irritated with my questions and she doesn't know what the problem is. I told her to explain to me how I ended up getting a call from them when I was already working with my current lender. She said, "I guess they're not willing to work with you since you have a high income to debt ratio so they 'filtered' me to them." By this time I was confused and upset. Dana became rude and irrate at my comments. I finally told her to stop whatever process they thought they were doing. I needed more time to research their company.
Later that day, I received a call from a representative from my bank wanting more information. I mentioned to them that I had received a call from FFG wanting me to refinance with them because BOA was not willing to work with me. They stated this was false. They had not passed on my information to anyone. They quickly sent an alert to other loan officers about this "scam". I am an educated well-informed woman. What if this happened to an elderly or unsuspecting person. These people need to be stopped!!