- Report: #1006571
Report - Rebuttal - Arbitrate
Complaint Review: Foundation Financial Group
Foundation Financial GroupJacksonville, FL Jacksonville, Florida United States of America
Foundation Financial Group Beware!! Jacksonville, Florida
THEN, they send you the 'good faith estimate' where you will find OUTRAGEOUS fees, and POINTS that were never verbally discussed. When you tell them to stop the process, cancel the appraisal and refund your money, they become belligerent. They tell you they are not authorized to refund your entire appraisal fee and that you "locked in" the rate, therefore you also agreed to pay the $200 cancellation fee for the appraisal.
Bait and switch tactics. These people are slick...very slick. Do your homework. Do NOT send them ANY upfront money until you get the 'good faith estimate' and agree to ALL terms in writing! I have gotten a 'good faith estimate' from WF with a lower interest rate, zero points and closing costs $3000.00 LOWER than FFG!!!! Beware!
And all you FFG employees on here...you know who you are...you're the ones writing rave reviews on a complaint board *eyeroll* Just another FFG tactic. Do not try to refute this complaint. You know it's the truth and customers who have a good experience with a company do not go to a complaint board to refute the claims of those that do. Get real.
This report was posted on Ripoff Report on 01/31/2013 07:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Foundation-Financial-Group/Jacksonville-Florida-/Foundation-Financial-Group-Beware-Jacksonville-Florida-1006571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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