- Report: #788065
Report - Rebuttal - Arbitrate
Complaint Review: FragranceNet.com
FragranceNet.comInternet, New York United States of America
FragranceNet.com Fragrancenet Com Deer Park New York Confirmed order; charged credit card; they canceled order, did not ship item, then denied charging credit card Internet, New York
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
On 9/20/11, this company charged my credit card.
On 9/23, I recd email from company stating my order was at the warehouse and they will notify me when it ships. Seven days go by.
On 9/30/11, I email company and ask for status update of my order. Three days pass and I get no response.
On 10/3/11, I recd email fr company saying they had a "glitch" in their system and they canceled my order but they never billed me. I respond to their email and advise them that THEY DID BILL ME on 9/20/11 and I expect a credit to be issued to my account. I now feel they illegally charged my credit card for merchandise they never shipped to me. I called 1.800.727.3867 but got put on hold for over 20 minutes; I hung up.
On 10/4/11, I recd email fr company stating they checked their records and cannot find a charge to my credit card. I then scan a copy of their charge on my statement to them. I asked them to verify that they go by the name of FRAGRANCENET COM DEER PARK NY as shown on copy and I give them a deadline of 10/5/11 to issue credit or I was going to go public about their company and its business ethics. I notify my credit card company and dispute their charge.
This report was posted on Ripoff Report on 10/12/2011 05:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/FragranceNetcom/Internet-New-York-/FragranceNetcom-Fragrancenet-Com-Deer-Park-New-York-Confirmed-order-charged-credit-card-788065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.