- Report: #936853
Report - Rebuttal - Arbitrate
Complaint Review: Franchise Compliance
Franchise Compliance487 E. 520 S., Smithfield, Utah 84335 Park City, Utah United States of America
Franchise Compliance Adam Valdez Mystery Shopper never reimbursed; company kept my money Park City, Utah
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It has been 10 months. I have not been paid. I have checked my address and phone number on their system and they are correct and have never changed. I have made over 20 requests via email to inquire about when I would be paid. I received one response from an employee who said she was on maternity leave but would forward the email to the accounting department. I have not heard from anyone else or received anymore responses to my inquiries.
They do not list a phone number anywhere because they have done this to hundreds of other mystery shoppers. Unfortunately, I didn't check out their reputation before I signed up.
It seems that the owner has now opened up another mystery shopping company under a friend's name and they are scheduling these same shops via that company. From my online research, I have found a few shoppers who were last paid by Franchise Compliance in April of this year. Some of those shoppers performed their shops after my November 2011 shop. It is beyond me why they were paid before me. But I suspect that the squeaky wheel gets the grease in this case.
I now have to decide if I want to pay the small court costs to get a judgement against the company that probably won't ever be paid. At this point, it is the principal of it all. They received the money for my mystery shop from Chem Dry and kept it, never sending it on to me for my services. Or at the very least they used it to pay other shoppers because they were already behind.
Beware of the many other companies that Adam Valdez and his family and friends own/hide in Utah!
This report was posted on Ripoff Report on 09/04/2012 07:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Franchise-Compliance/Park-City-Utah-/Franchise-Compliance-Adam-Valdez-Mystery-Shopper-never-reimbursed-company-kept-my-money-P-936853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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