- Report: #970989
Report - Rebuttal - Arbitrate
Complaint Review: Francis & Sons Car Wash
Francis & Sons Car Wash5230 S. Power Rd. Gilbert, Arizona United States of America
Francis & Sons Car Wash Francis and Sons Car Wash Charge you for an Ulimate Car Wash price, but only give you a basic car wash. Gilbert, Arizona
On Sunday, November 18, 2012, I brought my wife's car for the Ultimate Wash, which is the combination of the Basic + Works + VIP car washes with the addition of conditioner applied to dash, doors and console. Exterior dressing applied to all plastic - $24.99. I sat within view of the people drying my car and noticed they did not perform any of the above services (No tire shine, clear coat protectant, interior dressing, underbody wash, and triple foam polish.) I asked the guy performing the drying aspect of the wash and was informed that the numbers they put on my window was only indicated for a basic wash. So again my question is, why was I charged $24.99, but only received a basic car wash ($11.99)? This is again, another complete breakdown in trust.
Watch out for this car wash, for one they do not know the types of oil and/or products they sell, and secondly they will give you an inferior service, when you paid for an upgraded service.
This report was posted on Ripoff Report on 11/18/2012 12:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Francis-Sons-Car-Wash/Gilbert-Arizona-85296/Francis-Sons-Car-Wash-Francis-and-Sons-Car-Wash-Charge-you-for-an-Ulimate-Car-Wash-price-970989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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