- Report: #917856
Report - Rebuttal - Arbitrate
Complaint Review: Frank Jerome Smart Guide Publications
Frank Jerome Smart Guide PublicationsInternet United States of America
Frank Jerome Smart Guide Publications Bird Dog Associates Refusal to Pay for Services Provided- Fanpage Setup , Internet
*REBUTTAL Individual responds: Not a word of truth to Mary Green's report
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I set up his fanpage, and asked for his email. He said he did not have an account and repeatedly told me to just set up an account without providing details, when I asked, he said to set it up and give him the information I used.
I reluctantly set one up and sent him the information, he could not access it for some reason, I believe he was confused, so he got the account locked and has not been able to set up another account although I have directed him to use someone else's account several times. His language is very abusive, calling people stupid, idiot, liar, and more when he doesn't understand something.
After listening to his several lengthy emails insulting me I gave up on trying to help, but I do still have his fanpage that I spent several hours setting up. I provided:
Fan page set up
Graphics for fan page
Graphics for website call to action button
Several phone calls and emails assisting him
Ad copy for his facebook fanpage campaign
Competitor analysis of facebook campaigns
His refusal to pay is based on my invoice not having a landline and fax number, while I do not have either. When I responded with this, he said he had his lawyer check and that I do have a landline. I haven't had one for 19 months, I have no need for one.
He has made no other effort to pay the invoice, and is extremely insulting in his emails.
This report was posted on Ripoff Report on 07/26/2012 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Frank-Jerome-Smart-Guide-Publications/internet/Frank-Jerome-Smart-Guide-Publications-Bird-Dog-Associates-Refusal-to-Pay-for-Services-Prov-917856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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