- Report: #960824
Report - Rebuttal - Arbitrate
Complaint Review: Frank Rumbauskas
Frank Rumbauskas1141 N. Loop 1604 E. San Antonio, Texas United States of America
Frank Rumbauskas Never Cold Call Again Never Cold Call Again because I got your money and I won't have to make cold calls San Antonio, Texas
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No return calls!!!
We called nineteen times over a two week period asking for the book or a cancellation and no return calls and no cancellation confirmation. That just in itself is totally unprofessional but I guess that is what he means by "Never cold calling again"
Finally we simply called our bank and had the charges reversed. Mr Rumbauskas then charges our account the $97.00. So now we will have to go through multiple phone calls and numerous promises to get our money which will more than likely end up us contacting our bank again to have the charges reversed.
It's people like this that give the Internet and online purchasing a bad name. We highly encourage those buyers who consider buying this so called book to rethink their purchase and visit the library or a local book store rather than making an online purchase with this unprofessional scammer.
My suggestion to Mr Rumbauskas is return phone calls and listen to your buyers when there is an issue. Don't just blindly continue charging peoples credit cards assuming that they won't get upset. Just a little customer service will eliminate these kinds of problems.
This report was posted on Ripoff Report on 10/27/2012 07:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Frank-Rumbauskas/San-Antonio-Texas-78232/Frank-Rumbauskas-Never-Cold-Call-Again-Never-Cold-Call-Again-because-I-got-your-money-and-960824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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