- Report: #973092
Report - Rebuttal - Arbitrate
Complaint Review: Frederick's Of Hollywood
Frederick's Of HollywoodInternet United States of America
Frederick's Of Hollywood Terrible Policies And Customer Service Internet
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exchanging. What was most appalling is that they had said that they did not receive my return until I was able to give them tracking information. Then I was told that I had to wait one month after that to receive the exchange. They would not provide me with any other way to contact someone other than the e-mail address given on their site in which never address your issue, instead it appears that it picks up key words, and responds with a form letter. Even when inquiring about an
item for a pending purchase I feel like they are dissociated with the company. The company seems to work against you giving the result of an unpleasant experience.
Just because a company has a well established name, it does not mean that they have ethical practices and or policies
This report was posted on Ripoff Report on 11/24/2012 09:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fredericks-Of-Hollywood/internet/Fredericks-Of-Hollywood-Terrible-Policies-And-Customer-Service-Internet-973092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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