• Report: #336580

Complaint Review: Free Choice Communications PCSI

  • Submitted: Mon, June 02, 2008
  • Updated: Mon, June 02, 2008

  • Reported By:SAN DIEGO California
Free Choice Communications PCSI
6855 Tujunga Ave North Hollywood, California U.S.A.

Free Choice Communications PCSI "Slammed" a 92 yr. old senior, left her without phone service, neighbor had to rescue her from these outlaws. San Diego, North Hollywood California

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My 92 year old neighbor, Anna, came to me to report she had no telephone service. She thought she had AT&T but when I called them, I was told her service ended in February,2008 and they thought she went with Free Choice. She vaguely remembers a call from someone and she thought she was getting only long distance. They told her she could save a lot of money, she had no clue as to what really happened. I had trouble locating Free Choice since the 4ll operator and the 800 operators could find no listing. Thank God for the internet where I not only found where they were, but found your RipOff Report. I called Free Choice and read them the riot act for putting a "senior at risk" with no phone service and no clue as to what happened. They had not sent her monthly bills and no "notice of termination of service." I asked to speak with a supervisor and was told the bill was $77.90 and if that was paid they would reinstate her service in 24 to 48 hours. I said that was unacceptable and that I came from a family of attorneys and she'd better do the right thing and reinstate this service pronto! I paid the bill with my cc and in ten minutes my neighbor had her phone restored. I then sent an email to my local television station telling them what happened and asking them to warn the seniors and the public about this company who preys on people. Some elderly do not use internet and TV is their best educator. I know there will be something aired about this situation because San Diego is a pro-active community.
Elinor
San Diego, California

Anna age 92
SAN DIEGO, California
U.S.A.

This report was posted on Ripoff Report on 06/02/2008 11:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Free-Choice-Communications-PCSI/North-Hollywood-California-91605/Free-Choice-Communications-PCSI-Slammed-a-92-yr-old-senior-left-her-without-phone-serv-336580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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