• Report: #498798

Complaint Review: Free Credit Report.com- Experian Credit report

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  • Submitted: Tue, September 22, 2009
  • Updated: Fri, February 19, 2010

  • Reported By: Elizabeth — nipomo California USA
Free Credit Report.com- Experian Credit report
P.O. Box 19729 Irvine, California United States of America

Free Credit Report.com - Experian Credit report this company says on their site they will give you a free credit report but what you don't know is that they will bill you every month for $14.95 and not credit you back your money. Irvine, California

*Consumer Suggestion: NOT your fault at all

*Consumer Comment: Your fault

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Free Credit Report.com is not free.  What you don't know is they will sign you up for a serivce and bill you $14.95 per month.  I was on hold for a very long time and after threatening to report them to this site they finally agreed to credit back my money.

We shall see if I get it.


This report was posted on Ripoff Report on 09/22/2009 01:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Free-Credit-Reportcom-Experian-Credit-report/Irvine-California-92623/Free-Credit-Reportcom-Experian-Credit-report-this-company-says-on-their-site-they-will-498798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

NOT your fault at all

AUTHOR: Joanne i - (U.S.A.)

The word "free" means "F R E E."  the fact is, the "free" credit report is NOT free and they never have any INTENTION of making it free. So no, don't :"blame the victim" for not canceling.  This kind of "negative" non billing, where the consumer has to do the work of getting what has been advertised, is actually illegal.

The hell of it is, the company that sells the "free" credit reports is actually based in Canada, according to the NY Times, and so has some immunity to America consumer protection laws---which is probably why they have been able to get away with their sh*t for so long.

Our Grand neighbor to the North, however, has tough consumer protection laws of her own.  Google around with some keywords like "Canada government consumer protection" and so forth, and you are bound to come up with some Canadian government agency with which you can file a complaint.  A refund should be on the way shortly after that.

Let me know how you do---and good luck!
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#2 Consumer Comment

Your fault

AUTHOR: Marcia - (U.S.A.)

On the very first page of the website it clearly states that if you don't cancel within 7 days you'll be charged the fee. For a truly FREE credit report (which are you are entitled to once a year) you have to go to annualcreditreport.com.
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