• Report: #708680

Complaint Review: Free Download Zone

  • Submitted: Mon, March 21, 2011
  • Updated: Thu, September 08, 2011

  • Reported By: Martha — Bossier City Louisiana United States of America
Free Download Zone
Internet United States of America

Free Download Zone freedownloadzone.com Had you pay a fee giving you the impression that you would receive a replacement social security card for the fee. The form is available for free under the Social Security.org website. Internet

*UPDATE Employee: Company Information

*Consumer Comment: You need to read the entire webpage first.

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On top of charging you a fee for a service you can get the forms for free (their advertised fee is $19.95 with a 10% discount for using a VISA card), they charged me $29.92, which I think is truly false advertisement!!!  When you do a web search for replacement Social Security cards, their website is the first on the list, which is usually the one you use.  When they process their fee, their site takes you to the official Social Security site where you can download the necessary form for free, along with the instructions that you need to follow.  You either have to mail the necessary papers and form or take them directly to the nearest Social Security office in your area.

This report was posted on Ripoff Report on 03/21/2011 11:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Free-Download-Zone/internet/Free-Download-Zone-freedownloadzonecom-Had-you-pay-a-fee-giving-you-the-impression-that-y-708680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Company Information

AUTHOR: freedwonloadzone.com - (United Kingdom)

Good Day Martha!

I am a customer service representative of FreeDownLoadZone.Com. We would like to know if your issue has been resolved. Have you successfully called our toll free numbers? If so, Kindly delete the post for us.

Thank you for your time,
FreeDownLoadZone.Com
US Phone Support: 1-866-978-4842
US Phone Support: 1-888-527-9381
UK Phone Support: 0808238 0026
UK Phone Support: 0808238 0045
AU Phone Support: 1-800-469-290
AU Phone Support: 1-800-146-928
AU Phone Support: 1-800-357-380
Canada Phone Support: 1-866-730-0934
Other Phone Support: 1-866-978-4842

Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=6&siteID=11&queueID=19

Our Operations is available between 8AM to 8PM EST
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#2 Consumer Comment

You need to read the entire webpage first.

AUTHOR: Go4gold - (USA)

If you had read the entire web page before you have click the submit button you would have found the following statement:

"DISCLAIMER: We are not affiliated with the Social Security Administration or any U.S. Government agency. Our fees are charged to
cover access to the forms, guides, bandwidth, customer service, marketing expenses, postal, and download charges. None of these fees are for the actual applications or forms, which can be obtained from the Social Security Administration. By using this website,  you agree to hold us, our affiliates and agents harmless and free from any liability that may potentially arise from the misuse or abuse of this site. All sales are final and the forms and applications provided on this site are updated on a frequent basis from the government website."

Yes this site is a 'Rip-off', but they are up front about it.
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