• Report: #10756

Complaint Review: Free Spirit Jeans

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  • Submitted: Sun, January 06, 2002
  • Updated: Mon, January 14, 2002

  • Reported By:Manahawkin NJ
Free Spirit Jeans
, Delaware U.S.A.

Free Spirit Jeans FSJeans ripoff *REBUTTAL refund link ..NOT A SCAM OR FRAUD

*0: To date we have shipped well over 20,000 pairs of free jeans.

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They claimed to have free Jeans only pay for shipping. I ordered these last January 2001 they sent a postcard stating they would be shipped in March. Never came.

Then they said 90 days for a credit. Never came. Now they say 90-120 for credit. Isn't this a little a rip off. They charged my account within one day of my order why can't they credit it that fast. I will never order anything again for free or on the internet.

This company is full of it. They had gotten on my last nerve and I plan on reporting them to the Better Business Bureau and National TV. Companies like this should not be in business one day.

Barbara
Manahawkin, NJ

This report was posted on Ripoff Report on 01/06/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Free-Spirit-Jeans/Delaware/Free-Spirit-Jeans-FSJeans-ripoff-REBUTTAL-refund-link-NOT-A-SCAM-OR-FRAUD-10756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 0

To date we have shipped well over 20,000 pairs of free jeans.

AUTHOR: - ()

They filed the following rebuttal to the above Rip-Off Report:

Their email: freespiritjeans@hotmail.com
Their name: John
Their phone number: 215-574-1860
Their relationship to the company: Advocate

Rebuttal:
If someone has been waiting for a refund and it has been longer than 120 days they should go to the refund search form at:
http://freeSpiritJeans.com/refundsearch.htm

To date we have shipped well over 20,000 pairs
of free jeans.

When we contacted the customer by mail,
that was to let them know that we received
their order. The mailing also confirms and
checks for the correct mailing address.
We are glad they received the notification.

The regular retail for the jeans is
$56 plus shipping and handling ($10.95).
The regular retail for the shirts ranges
from $32 to $36 plus shipping and
handling ($6.95 S&H). Full price orders
ship the same day. Free Spirit Fashion
Jean Free Jean Giveaway orders take
longer than a regular full price order.

Please note: shipping and handling
for the Free Jean Giveaway begins as
soon as the customers submits the order.
If they placed an order for free
jeans or shirts, the fee paid
is for the shipping and handling.

We have had some manufacturing
delays in the past which has
caused free jean orders to be late.
We are currently making arrangements
to manufacture more styles

We were hoping to have backorders shipped
by August but due to the overload
we were not able to. We are working
very hard to get all free jeans orders shipped.
Our goal is to make sure everyone gets
their free jeans. If the customers does not
wish
to wait any longer they click the link below.

We agree that it has been a long wait
and we want to say thank you for
all of the customers who have ordered.

This was just a promotion.
NOT A SCAM OR FRAUD.
We are no longer taking new orders.
Due to the backorders we can
no longer estimate delivery times
on remaining orders. Our goal
is to make sure everyone gets
their free jeans.

Refund link
http://freeSpiritJeans.com/refund2.htm

For support please visit our website at
http://www.FreeSpiritJeans.com

Sincerely,

FreeSpiritJeans.com Account Support Team
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Wal-Mart.com USA, LLC

Advertisers above have met our
strict standards for business conduct.

Wal-Mart.com USA, LLC


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