on 12/22/06 a check went through my checking account that charged me $149.00 from freedom gold. i had never heard of this company or agreed to any fees from this company. i researched them and found MANY reports of scam and fraud about this company.
Apparently they are well known for doing this and many other people got the $149.00 charge for absolutely nothing in return and no agreement to any fees. i had recieved a call a month ago about a FREE gas certificate and agreed to that but i questioned the caller many times making sure there were no charges or fees to be expected and the caller assured me many times that i would not be charged or agree to any kind of membership.
according to ripoffreport.com, all the calls for freedom gold and many other companies (Travel Agents Go Direct, Distinct Advantage, Freedom gold, Floridaway, Prism Communications, Agents Travel Network, Capitol Vacations, Travel Agency Network, Teliflex Communications, and Versa Talk) originate from Suntasia Marketing 8751 Ulmerton Road Largo, FL 33771 phone # 727-471-0276.
According to the many complaints of fraud i have read, once you agree to the "reward" from one of these companies without agreeing to any fee or membership, then you are automatically signed up with memberships to the other companies and promotions which contain charges and fees.
I currently have only been charged from Freedom Gold (without ever using them and being told there was no charge and never receiving anything from them) for $149.00 but i recieved in the mail a letter and a card from TeliFlex (which is in conjunction with Suntasia Marketing) that said i would be charged $49.95 starting 1/04/07 because my 21 day free trial would be up.
i have called and emailed both freedom gold and teliflex to cancel. The operators said my plans have been cancelled, but i wouldnt be surprized if they were lying about that too. I also called Distinct Advantage (who i never recieved a phone call from or recieved anything in the mail about) after reading the other promotions attached with Suntasia and they said i had a membership also (i havent recieved anything from this company!) and cancelled that too.
I wouldnt be surprised if i have membership and future charges with all the companies and promotions associated with Suntasia Marketing. The only thing i have ever agreed to was the FREE gas certificate from Freedom Gold and the only contact i have had was that original phone call about the gas certificate (which i never received either) and the package from TeliFlex.
Ripoffreport.com told me i should get in contact with your office about this obvious scam. What should i do about this? This has to be illegal and these criminals need to be stopped and refund the unauthorized charges.
stone mountain, Georgia
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it hasbeenmore than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist youproperly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to dealwith it,take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics s) to your account; no matter how long ago it was.Be sure to call the Media if necessary so you are telling the EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
demand tion E.
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and orm.