- Report: #222407
Report - Rebuttal - Arbitrate
Complaint Review: Freedom Gold, Suntasia
Freedom Gold, Suntasia10500 Ulmerton Rd, Suite 726-302, Largo FL Largo, Florida U.S.A.
Freedom Gold, Suntasia scam, ripoff, fraud, fraudulent billing and unethical phone solicitation Largo Florida
*Consumer Suggestion: I DID RECEIVE HELP (((LINKS)))
*UPDATE EX-employee responds: Another Warning Sent Out On Distinct Advantage And Other Programs Marketed By Suntasia!
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The package never came and two weeks later a charge for $149 was on the account. I called our bank (USAA) and they said if we filed a police report and faxed it to them that they would do a reverse transaction. I also contacted the FBI locally by phone and online, The Florida Attorney General's office, Florida Better Business Bureau, and my local police department. I contacted Freedom Gold as well and they gave a big run-around about sending written cancellation for a refund. They also played back the recording of my wife's conversation but denied that not all of the conversation is recorded. When the police were at my house for the report, they even called Freedom Gold and got the run-around.
The Florida Attorney General's office contacted Freedom Gold about the complaint, which Freedom Gold responded back to with a cheesy statement and a check for $149 back to us. I also got a letter from an Attorney General investigator who I will be calling soon because getting my money back is not enough. They need to be stopped and people like you and I need to make a big stink to every agency we can until it becomes big enough of a problem that the government has to act.
Here is the letter sent from Guardian Marketing Services' (Freedom Gold) legal counsel Donald L. Booth:
"Guardian Marketing Services Corp. is a telemarking service company doing, among other things, customer ervice for companies in the telemarketing industry. This is the case with Ms. *****. As a part of our customer service policy, this office handles customer service complaints that reach the level of a written complaint to a third party.
At your request, a review of the ****** account occurred. While a review of the account, records of conversation with customer service representatives and the digital verification record, seems to support the sale; we've requested a refund from Freedom Gold. Enclosed in Ms. *****'s copy of this letter is a reimbursement check in the amount of $149.00 per her request.
Ms. *****'s telephone number, obtained from her complaint, is on the company's Do Not Call list by visiting www.donotcall.gov.
Unless Guardian Services Corp. hears further on this matter, it will be considered resolved. Should you require anything further, please do not hesitate to contact the undersigned."
What a bunch of bull. If these people scammed you, contact the following agencies:
-FBI: www.ic3.gov to file an online report and contact your local FBI office as well
-Florida Attorney General's office: to file an online complaint go to http://myfloridalegal.com/contact.nsf/contact
-Florida Better Business Bureau: http://www.bbbwestflorida.org to file a complaint and see the many complaints already on file
-US Post Office: If you did get the package from them, you might be able to file a complaint through them also at www.usps.com/postalinspectors/fraud/MailFraudComplaint.htm
-Florida Dept. of Consumer Services:
-Hillsborough County Consumer Protection Agency:
Colorado Springs, Colorado
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This report was posted on Ripoff Report on 11/27/2006 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Freedom-Gold-Suntasia/Largo-Florida-33771/Freedom-Gold-Suntasia-scam-ripoff-fraud-fraudulent-billing-and-unethical-phone-solicit-222407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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