- Report: #825829
Report - Rebuttal - Arbitrate
Complaint Review: Freedom Lists
Freedom Lists19 c Trolley Square, Wilmington Delaware 19806 wilmington, Delaware United States of America
Freedom Lists Scam Email Company wilmington, Delaware
You can expect a certain percentage of emails to be no good when you are buying lists and they promised 85-90% would be good and they would make up the difference in new contacts.
So we negotiated for more leads only after getting in writing that whatever percentage of bad leads we received would be given back to us in cash. We paid $1400. A whooping 57% of the leads were hard bounce immediately--the address does not exist or cannot be delivered for some reason. This is an outrageous number of bad addresses. Worse yet, there seems to be 20-25% which are soft bounce which cannot be delivered for some other reason. It has now been 6 weeks since my first requests for the money back. My emails at first were ignored then it was one excuse after another. Now nothing. They apparently don't care that this report is even being written because i told them I was going to. I gave them several chances to respond but heard nothing. There is no reason to do business with this company when there are dozens of others that will be responsive to you. The dollar amount per name appears very inexpensive after you talk them way down, but it turns out to be the most expensive since the list has no real value at all. JUST GO ELSEWHERE!
This report was posted on Ripoff Report on 01/20/2012 01:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freedom-Lists/wilmington-Delaware-19806/Freedom-Lists-Scam-Email-Company-wilmington-Delaware-825829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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