• Report: #80490

Complaint Review: Freedom Mortgage Via Lending Tree.com

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  • Submitted: Sat, February 14, 2004
  • Updated: Fri, February 15, 2008

  • Reported By:Someshere Virginia
Freedom Mortgage Via Lending Tree.com
Mt Laural NJ Mt Laural, New Jersey U.S.A.

Freedom Mortgage Via Lending Tree.com fraudulent mortgage company Mt Laural New Jersey

*UPDATE Employee: Freedom Mortgage add'l info

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We were connected to Freedom Mortgage from LendingTree.com with their highest recommendation. Freedom Mort. was responsive and promised us a low rate of 5.25%, as the date (60 day lockin) got closer, they began to ask for more a more paperwork, which we provided always within 24 hours. We were told that the loan was approved, and that we would close the next Tues (this on a Wed)

On Friday, we called to get exact time, they said we were not "fully approved" and again requested paperwork, which was provided. Dates came and went, they refused calls, weren't in, and finally they said we were not approved due to Loan to Value (which later when we financed through a honest company, found out with a new appraisal (2 months later) that the loan to value was less than 50%.

We demanded our money back, but they said they would have to keep the amount for the appraisal they had done, we requested a copy, it was an incomplete appraisal, and showed no appraised value. We complained to the BBB and to Lending Tree, we also stopped payment of any funds to Freedom (via credit card). Freedom reported to Lending Tree and BBB that they had returned all funds to us (we stopped the payment) and then the next day disputed our reversal of the charges. The credit card company did not (we sent docs, including copies of the so called appraisal) honor their dispute, so we are not out money, but lost the rate, and had to start over again with another company, We reported all this to Lending Tree who took the side of Freedom, so as far as we are concerned, both Freedom and Lending Tree are fraudulent.

Wild
Someshere, Virginia
U.S.A.

This report was posted on Ripoff Report on 02/14/2004 11:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freedom-Mortgage-Via-Lending-Treecom/Mt-Laural-New-Jersey/Freedom-Mortgage-Via-Lending-Treecom-fraudulent-mortgage-company-Mt-Laural-New-Jersey-80490. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Freedom Mortgage add'l info

AUTHOR: Jeff - (U.S.A.)

I am a branch manager for Freedom Mortgage. Customers should be aware that The structure of Freedom is that in the branch division there are almost 100 current Freedom Branch offices nationwide. They have been around for over 22 years, and I am sure that there will always be examples of poorly trained or downright nefarious individuals that seek to prey upon their clients in every company like ours. Each branch office is independently operated.

Negative comments like these posted anonymously serve no purpose other than to allow the writer a place to vent. If a car salesman at your local Ford dealerhip lies to his customer & overcharges them, this does not make FORD Motor Company a bad company, and an individual loan officer or employee does not represent the other 99.9% of the companies employees.

We treat our customers right.

IF you need a home loan, visit my website, I can lend in all 50 states.
(((ROR redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

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