- Report: #1135468
Report - Rebuttal - Arbitrate
Complaint Review: Freedom POP
Freedom POPInternet USA
Freedom POP There is NO free phone accounts Internet
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I have been trying to cancle my Freedom pop account for nearly two months with no success, they claim they hav efree accounts. I am currently on hold trying to talk to an ENGLISH speaking resentative, the last India sounding person said he was going to swith me to the "accpunt cancellation" department. Hung up on me, I have nopw been on hold for over 45 min. still waiting.
Their FREE plan will cost you $12.99 per month, and you can't stop it. The 'free' plan is 200 min a month using your WiFi to connect and they charge you for that ? Yea you tread that right. Here is just a sample of the run around I have been getting from "Dave" you remember Dave.........Dave's not here !
Dave (FreedomPop Customer Support)
Mar 31 01:41 PM
Yes, you have to make call under WiFi if your data plan is suspended.
Yes, you will be charged for calls and text.
Do you have anymore questions?
Your Personal FreedomPop Support Agent
For immediate assistance, please go to http://forums.freedompop.com to find our community forum!
Mar 31 12:13 PM
So how much is the free plan going to cost me if I don't go over, BUT you
This report was posted on Ripoff Report on 04/01/2014 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freedom-POP/internet/Freedom-POP-There-is-NO-free-phone-accounts-Internet-1135468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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