- Report: #55451
Report - Rebuttal - Arbitrate
Complaint Review: Freedom Resource , 1Rate.com
Freedom Resource , 1Rate.com1025 Rose Creek Dr, Ste 620 #387 Woodstock, Georgia U.S.A.
Freedom Resource , 1Rate.com ripoff consumer fraud Woodstock Georgia
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When was able to get thru to a customer service rep, I was given excuses, lies and rude attitude. After 2 mos. and aggravation I was finally provided an address to contact them. Wrote a letter requesting a refund of my money-included a copy of the letter I sent to my local Better Business Bureau-reporting Freedom Resource and their fraudulent practice.
Finally received a form to sign and return to them for refund of my money. Did sign and return that form over a month ago, told them I was going to State's Attorney re: them. And still no refund.
Since returning that signed refund request to them, my original cking acct has been closed. I wrote them another letter telling them to send me a refund ck-I definitely do not want them having any access to any of my personal accts. Still have not received the ck.
Did also receive a notice from 1Rate.com re: the long distance trial - wasn't sure if they were connected to Freedom resource or not. Faxed their letter and a cancellation statement to them that I did not sign any agreement for their service and told them I reported Freedom resource to the BBB - if they were connected to them, I definitely wanted nothing to do with them. That was faxed to 1Rate.com about a month ago as well. Fax # 877 245 5400.
I just want my full amount refunded to me. Freedom resource gave me hogwash about a $24.95 fee being deducted due to processing fees, but they never processed anything involving the credit card I was supposed to receive and never did. I am most upset and kicking myself for being so stupid. I know better but they caught me a a very vulnerable time.
Hazel Crest, Illinois
This report was posted on Ripoff Report on 05/02/2003 03:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freedom-Resource-1Ratecom/Woodstock-Georgia-30189/Freedom-Resource-1Ratecom-ripoff-consumer-fraud-Woodstock-Georgia-55451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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