- Report: #1036818
Report - Rebuttal - Arbitrate
Complaint Review: Freedom Steel
Freedom Steel110 SE 2nd Street DelRay Beach, Florida United States of America
Complaint Review: Freedom Steel | Notice: Ripoff Report VIP Arbitration Decision: A neutral and independent Arbitrator has determined that the following Report contained one or more false statements of facts. The false statements have been redacted as ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) | Freedom Steel Freedom Steel Buildings BEWARE DOING BUSINESS WITH FREEDOM STEEL!!!! DelRay Beach, Florida
*UPDATE Employee: Freedom Steel Response
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RIPOFF REPORT VIP ARBITRATION
SUMMARY OF ARBITRATOR’S DECISION
Freedom Steel Building Corporation, Complainant
Author of Report #1036818,
Complainant Freedom Steel Building Corporation (the “Complainant”) has challenged the truthfulness of certain specific statements (each, a “Statement”) posted by Author “George – Edmonton Alberta” (the “Author”) on the Ripoff Report website at www.ripoffreport.com as Ripoff Report #1036818 (the “Report”). The Complainant denied all such allegations. The Author did not submit a response to the Complainant or any contact information. Therefore, in accordance with the Ripoff Report VIP Arbitration Rules (the “Rules), the Author waived their right to participate in this Arbitration. By submitting a Report and a Complaint on the Ripoff Report websites, both the Complainant and the Author have agreed to submit the dispute to the Ripoff Report VIP Arbitration Program.
In accordance with the Rules, the Arbitrator was asked to decide whether the challenged Statements were an opinion or a fact. If, and only if, the Statement was determined to be a statement of fact, the Arbitrator was asked to further decided if, by a preponderance of the evidence, to determine if the Statement was true or false. If the statement identified by the Complainant is determined to be an opinion, no determination will be made as to that particular Statement because an opinion cannot be determined to be true nor false.
In this case, the Arbitrator had only the evidence submitted by the Complainant to consider. The evidence submitted included Ripoff Report #1036818, Complainant’s Arbitration Statement, and supporting documentation Addendums A through E.
Each Statement challenged by the Complainant has been considered, together with any Witness Statements and Documents provided by the Complainant for determination of the truth or falsity of the Statement. The Author did not provide a response to the Complaint.
The Arbitrator determined that the certain statements challenged in the Report were false. Therefore, according to the VIP Arbitration Rules, those statements have been redacted.
Decided November 7, 2013
Sandra J. Franklin, Arbitrator
* A copy of the full Arbitrator’s Decision is available upon request. Please e-mail email@example.com with the name of the Complainant and Report number.
I ordered a steel building from Freedom Steel in early 2012. I told the salesman I had to have the building on time because of a short building season in my location. I was promised the blueprints would arrive in 2-3 weeks, the building would arrive in 5-8 weeks, and that it would meet all local and required building codes.
I was told by the salesman that Freedom Steel had factories and plants in the U.S. I later found out they were brokers, not manufacturers.
Five weeks after I sent Freedom Steel thousands of dollars in deposit, I still did not have the promised blueprints.
Three months later, the blueprints arrived and they were wrong!! Freedom Steel said they would fix the blueprints, if I sent more money, and would also schedule a delivery date.
Against my better judgement, I sent them more money. Now Freedom Steel would not guarantee a delivery date, and I still didn't have corrected drawings.
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).
The county development office REFUSED the drawings because they didn't meet code and wouldn't issue my building permit.
I found out that Freedom Steel was in Chapter 11 BANKRUPTCY proceedings. Without me paying the full balance of the money for the building, Freedom Steel wouldn't give me a delivery date so I would know if I could put the building up before the ground froze. I requested my money back. Freedom Steel REFUSED. The company said their contract HAD NO PERFORMANCE GUARANTEES!
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). And with good reason, because four months later, all I have to show for my almost $20,000 is unuseable blueprints, from a company in bankruptcy.
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). If I hadn't taken the settlement, as the owner of Freedom Steel gloated, and went through the trustee, I might receive 15% of the actual money I had paid over 3 years.
Plus, the company could go out of business at any time and has a list of creditors dozens long.
Total Loss: more than $13,000
Time Lost: An entire year lost, no building.
I have concluded that anyone sending Freedom Steel money runs the risk of
a) ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))
b) ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))
c) ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))
d) ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))
e) ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))!!!
f) becoming yet another creditor in a long list of people Freedom Steel owes money look online for their bankruptcy filing (public information
This report was posted on Ripoff Report on 03/21/2013 03:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freedom-Steel/DelRay-Beach-Florida-33444/Complaint-Review-Freedom-Steel-Notice-Ripoff-Report-VIP-Arbitration-Decision-A-neutra-1036818. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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