- Report: #1008438
Report - Rebuttal - Arbitrate
Complaint Review: FreedomPop
FreedomPop18757 Burbank Blvd Tarzana, California United States of America
FreedomPop ISP, Internet Service Provider Tarzana, California
*Author of original report: NO Refund Issued
*UPDATE Employee: Refund Was Issued
*Author of original report: Freedom Pop Refund Scam and the Useless BBB
*Author of original report: Correction on Return Policy Issue
*UPDATE Employee: Return Clarification
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They offer 500mb of "free" bandwidth to surf the Internet but nickle and dime you and charge exorbitant prices for more bandwidth and services when that time soon runs out. Next, their customer service is a joke. They are slow and unresponsive when you try to contact them. Lastly, they have a rewards program that does not reward you. The program is set on the site so that you can "earn" more surfing data by fulfilling offers by their partners. The problem is they only reward you a tiny percentage of the offers you complete. They only "rewarded" me with about 10 percent of the offers I signed up for. Now I have a ton of spam coming to my email that I am not interested in and these creeps are trying to swindle me out of my deposit. Stay away from this con.
This report was posted on Ripoff Report on 02/04/2013 06:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/FreedomPop/Tarzana-California-/FreedomPop-ISP-Internet-Service-Provider-Tarzana-California-1008438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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