- Report: #1165755
Report - Rebuttal - Arbitrate
Complaint Review: FreedomPop
FreedomPop I paid, waited two months, received nothing. Internet
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I ordered a refurbished Samsung Galaxy SIII from FreedomPop. The company said I would receive a notice of mailing and a tracking number within ten days.
My credit card was billed the same day. After ten days and having received nothing, I sent the company an email requesting same. I received a reply that stated 'my order word be sent out soon'. I waited the rest of a month and received nothing.
When I received my credit card bill and noticed that the company had also placed a new charge on my credit card for "premium service", which I never asked for and never received, I asked my credit card company to reverse both charges. They have and I received an email from FreedomPop stating 'my account had been cancelled'.
This report was posted on Ripoff Report on 07/29/2014 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/FreedomPop/internet/FreedomPop-I-paid-waited-two-months-received-nothing-Internet-1165755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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