• Report: #410892

Complaint Review: Freedownloadzone.com

  • Submitted: Sun, January 11, 2009
  • Updated: Thu, May 28, 2009

  • Reported By:Yonkers New York
Freedownloadzone.com
www.freedownloadzone.com Internet U.S.A.

Freedownloadzone.com is a complete scam - scammed me for $70 internet

*UPDATE Employee: Helpmedownload.com

*UPDATE Employee: Helpmedownload.com

*UPDATE Employee: Helpmedownload.com

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I would like you to investigate freedownloadzone.com - here is their email to me after supposedly ordering a "free" download which would begin charging only if I like their software after 7 days (7-day trial):

___________________________________________________________
support@mp3helpdesk.com to me
show details 12:00 AM (23 minutes ago)

Reply

Dear Customer,

A refund has been issued for the following items:
Order Number Amount
245128400 35.94
245128400 17.88
245128400 14.97
Total 68.79

The amount shown above has been credited back to your account.

Please note that it may take up to 15-30 business days (not including holidays) for the credit to appear on your account.

Regards,
MP3HelpDesk Support Team

Please help me!

Robert
Yonkers, New York
U.S.A.

This report was posted on Ripoff Report on 01/11/2009 10:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freedownloadzonecom/internet/Freedownloadzonecom-is-a-complete-scam-scammed-me-for-70-internet-410892. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Helpmedownload.com

AUTHOR: Support - (U.S.A.)

Dear Customer,

I am a customer service rep of helpmedownload.com.. I apologize for your negative experience. We will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number.

Thank you for your time,

HELPMEDOWNLOAD.COM
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.izonetech-ph.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5

Our Operations is available 24/7.
Respond to this report!
What's this?

#2 UPDATE Employee

Helpmedownload.com

AUTHOR: Support - (U.S.A.)

Dear Customer,

I am a customer service rep of helpmedownload.com.. I apologize for your negative experience. We will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number.

Thank you for your time,

HELPMEDOWNLOAD.COM
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.izonetech-ph.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5

Our Operations is available 24/7.
Respond to this report!
What's this?

#3 UPDATE Employee

Helpmedownload.com

AUTHOR: Support - (U.S.A.)

Dear Customer,

I am a customer service rep of helpmedownload.com.. I apologize for your negative experience. We will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number.

Thank you for your time,

HELPMEDOWNLOAD.COM
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.izonetech-ph.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5

Our Operations is available 24/7.
Respond to this report!
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