- Report: #891792
Report - Rebuttal - Arbitrate
Complaint Review: Freelancer International Pty Limited
Freelancer International Pty LimitedSuite 52, Jones Bay Wharf 26-32 Pirrama Rd Internet United States of America
Freelancer International Pty Limited freelancer.com Steal your money, plain and simple. Pyrmont, Internet
I emailed customer support because they won't contact you, why would they, they have your money. The reply I receive basically stated that because I knew the freelancer I hired, or at least was able to contact him that we can circumvent their system and not pay them their fees.
However, anyone with a half a brain over there, would realize that fees were withdrawn when I added funds, and fees where taken when the freelancer was paid.
To make matters worse, I brought this freelancer to freelancer.com, just in case there was an issue with him. Not in a million years did I think that I should have been more wary of freelancer.com. So now they have the balance of my funds, plus holding the freelancer's payment. I'm not going to screw over this poor freelancer and will pay him again. That's what responsible companies do.
Who know who this will get resolved, but my company is out anywhere between $500-$700.
Heed the warnings here - run don't walk to guru.com or elance.com. These are reputable companies, with phone numbers and easy way to get issues resolved.
Oh, the most important thing to be aware, if you use paypal, they will automatically authorize your account for re-occuring payments. So basically they can withdrawn money from paypal account at will. You manually have to go into paypal and cancel the payment structure. Nasty, shady business. This is why people are so skeptical of everything. The internet is rife with companies out to screw you of every penny and hide behind their bogus terms and conditions. Stick with reputable, proven companies that have PHONE NUMBERS.
This report was posted on Ripoff Report on 06/01/2012 04:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freelancer-International-Pty-Limited/internet/Freelancer-International-Pty-Limited-freelancercom-Steal-your-money-plain-and-simple-P-891792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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