- Report: #870179
Report - Rebuttal - Arbitrate
Complaint Review: Freelancer.com
Freelancer.comSuite 52, Jones Bay Wharf, 26-32 Pirrama Rd Pyrmont, New South Wales, Select State/Province United States of America
Freelancer.com Getafreelancer.com allows scammers run free Pyrmont, New South Wales
*Author of original report: Freelancer.com is protecting the scammer
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At this point is was painfully obvious how samitXI had obtained his 5 star reputation.
Then we contacted Freelancer.com customer service and wanted to solve this as quickly as possible. The level of not caring was something out of this world. When we were communicating with Freelancer.com about the situation, they refused to do anything expect send email to freelancer reminding him that they should send the end product. When freelancer continued refusing to upload our code Freelancer.com told us they have suspended freelancer's account. This was a lie because the profile page of the freelancer revealed that he was actively bidding on new projects. This leads us to believe that Freelancer.com values scamming freelancers more than employers who bring in the business. We are so shocked about their lying and the way they handled the matter that we feel it's our duty to warn other businesses about their practices. We have pulled all our projects from Freelancer.com and switched to Elance.com and Guru.com.
The problem is that this reputation scam renders the whole feedback system of Freelancer.com completely unreliable. After you know how this scam works, it's very hard to trust freelancers because you have no way of detecting who got their reputation by extorting and who by doing great work. To make things worse, Freelancer.com protects these scammers.
I should also mention that after we told them we would warn other businesses about their practices they refunded our money, even we told them that we don't care about the money (really small sum) and what we want is them to solve this situation like professional, trustworthy organisation. It seems this was too much to ask because after the refund we got the email claiming the user account was suspended when it clearly is not.
This report was posted on Ripoff Report on 04/17/2012 09:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freelancercom/Pyrmont-New-South-Wales-Select-StateProvince-2009/Freelancercom-Getafreelancercom-allows-scammers-run-free-Pyrmont-New-South-Wales-870179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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