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  • Report: #1044030

Complaint Review: Freelancer.com

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  • Submitted: Wed, April 17, 2013
  • Updated: Wed, April 17, 2013

  • Reported By: xLancer —
Freelancer.com
Internet United States of America

Freelancer.com Conversion ratio fraud at Freelancer.com Sydney, Internet

*UPDATE Employee: I'd like to help you with the currency conversion on Freelancer.com!

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I have spent entire day with their support and all that I got copy paste robotic non-sense answers.

I was trying to convert 500 AUD into dollars, but I've noticed that their rate is different than the rate on any other website.

On every online currency converting website I'd get ~518 USD for 500 AUD, but only on Freelancer the money I was going to get was ~492 USD. I have noticed $26 difference (or loss), because of their wrong currency ratio.

I've tried to explain that to them by writing this to their support:

According to you 1 AUD is 0.985720 USD so I get 492.86

But actually 1 USD is 0.985720 AUD

1 AUD is 1.03672 USD

This is correct conversion rate (although it can vary a little bit)

500.00 AUD = 518.358 USD

Australian Dollar ? US Dollar

1 AUD = 1.03672 USD 1 USD = 0.964585 AUD


I received only copy paste FAQ answers that did not address my issues.


This report was posted on Ripoff Report on 04/17/2013 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freelancercom/internet/Freelancercom-Conversion-ratio-fraud-at-Freelancercom-Sydney-Internet-1044030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

I'd like to help you with the currency conversion on Freelancer.com!

AUTHOR: Jenna_Freelancer - ()

Hi xLancer,  

I'm Jenna from Freelancer.com. I understand that you had an issue about our currency conversion. I would like to assist you on this. Please send me an email to support@freelancer.com containing your username and the Ticket ID. Be reminded to direct the email to me by putting my name on the title so I would easily get it.

I hope to hear from you soon.

Kind regards, 
Jenna

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