• Report: #417343

Complaint Review: Freeringers.net

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  • Submitted: Wed, January 28, 2009
  • Updated: Mon, September 21, 2009

  • Reported By:putney Vermont
Freeringers.net
http://www.freeringers.net Internet U.S.A.

Freeringers.net is not as advertised. no free downloads/ringtones Internet

* : The "resolution" is your phone's display resolution

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an hour ago i ordered and paid for "unlimited ringtone downloads". before doing this i did the test that they recommend. it seemed to work fine. i went to register. they asked for my phone model. it was Not on their list so i entered "other". then it asked for "resolution". i can't find that either on the phone or in my manual. i could not register. then i went to download to see if i could do anything. it said i could not download, that i could get ringtrones from a cd or whatever. it made no sense to me. when i went to cancel membership after a frustrating hour, it said i could not cancel. it's only 7.99 but i get nothing for my 7.99. i am retired and on limited income. i thought this sounded like a good deal but found out that it's a rip-off. i'm writing this so that others will avoid this company.

Carolyn
putney, Vermont
U.S.A.

This report was posted on Ripoff Report on 01/28/2009 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freeringersnet/internet/Freeringersnet-is-not-as-advertised-no-free-downloadsringtones-Internet-417343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1

The "resolution" is your phone's display resolution

AUTHOR: Robert - (USA)

If you tested and it worked, our service should work just fine for you.  The "resolution" is your phone's display resolution.  We ask this information if your phone is not in our database of over 2,000 phones.  If you don't know your phone's resolution you can simply select the "Unknown" option and our service will still work (albeit wallpaper won't be sized correctly on your phone until the correct resolution is entered).  For problems like this, we provide a link to www.phonescoop.com where you can look up your phone's display resolution.  We have a fairly extensive help linked from the page that describes all of this and you can also contact our support staff if you have any questions about adding your phone. But, it shouldn't impede your ability to use our system in any way.

 

There's also no reason to spend a frustrating hour without a solution, our support staff is here to help.  There's a support link at the top and bottom of every page on our site with a "contact support" option.
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