- Report: #953402
Report - Rebuttal - Arbitrate
Complaint Review: Freeshipping.com
Freeshipping.comInternet United States of America
Freeshipping.com Trick you into joining and that's the last you hear from them...except the charges of course, Internet
*UPDATE Employee: Freeshipping Membership
Thats why Freeshipping.com operates in the sneaking underhanded way that they do. FIRST they trick you into joining when you take advantage of some special internet deal. In my husbands case he ordered flowers and somehow got offered free shipping and a "free trial membership" began. He received one introductory e-mail...that's it! NOT ONE additional e-mail was EVER sent. 18 months later he was still paying the $12/month membership fee.
He absolutely should have noticed the charge and ended his membership - no argument there, he was careless. When I tried to use the membership to get reimbursed for some recent shipping the fees were not reimbursable because you have to go to freeshipping.com to get to Amazon.com if you want to be reimburse....they have to have your "click history". Click history?? So he got tricked into joining and service that is so convoluted that its not useful for the casual user, but WORST OF ALL is the fact that you never hear a word from them after you join. NOT A WORD. That's intentional because they only make money if you DON'T use your membership.
This report was posted on Ripoff Report on 10/10/2012 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freeshippingcom/internet/Freeshippingcom-Trick-you-into-joining-and-thats-the-last-you-hear-from-themexcept-t-953402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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