- Report: #837790
Report - Rebuttal - Arbitrate
Complaint Review: Freeway Insurance
Freeway Insurance8880 Bellaire Blvd Houston, Texas United States of America
Freeway Insurance Company tells you one price to get you in the door but when you leave you end up oweing double that amount Houston, Texas
I called the office because I was told that I would be charged for making any type of changes to my policy. I have never heard of this before. I know that if I make a change to my policy and it cause my premium to increase then I should get a bill in the mail for the difference but come to find out Freeway charges you a fee and so does the company they put you through for any type of change made to your policy not matter if it affected the premium or not. This is a rip off. I never heard of this happening or an ageny charing its customer to make changes to a policy. Thats the agents job.
I told the agent to find me another company. She never called me back so I went into the office today and once again I tell the agents there that I have worked in the insurance field for over 10 years. If you have fees you must tell your customers. This company doesnt. Out of the $130 I paid to freeway that day, only $44 went to the insurance company and thats why I got a bill in the mail later on top of the fact they wanted me to pay $130 on 2/9 which is less than 30 days from 1/20.
I left the office today and advise them they are ripping people off. Run, Run far away from Freeway Insurance. They are crooked and full of faud. Also you have the ladys in there talking about they do taxes on the side and will sell you a kid or dummy up your schedule C to get you extra money back.
There are nothing but criminals working for the company and criminals runnin the company. I would rather pay more for my insurance than to get a bill in the mail saying I owes twice as much and freeway pocketing my money instead of the paying the insurance company. Freeway told me the other money I paid was their fees, Well I never got that in writing. I consider this a lesson learned and hope they dont trip others out of their money as well.
When I get into the office she
This report was posted on Ripoff Report on 02/11/2012 08:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Freeway-Insurance/Houston-Texas-77086/Freeway-Insurance-Company-tells-you-one-price-to-get-you-in-the-door-but-when-you-leave-y-837790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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