- Report: #636644
Report - Rebuttal - Arbitrate
Complaint Review: FreightQuote.com
FreightQuote.com16025 W. 113th Street Lenexa, Kansas United States of America
FreightQuote.com FreightQuote.com has not paid claim on Damaged and Refused Shipment Lenexa, Kansas
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The shipment ended up having bad shipping damage. Our customer made note of the damage with the shipper and refused delivery. We filed a freight claim with FreightQuote.com and have been getting the run around trying to get a claim status update and payment on the claim. I have sent several emails to Christy Young, Customer Service Supervisor at FreightQuote.com, and she told me she would have a definite answer regarding the claim by the end of the week. That was last week. It is now Wednesday of the following week and still no word back from her. I am disappointed that FreightQuote.com has handled this situation so poorly.
This report was posted on Ripoff Report on 09/01/2010 06:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/FreightQuotecom/Lenexa-Kansas-66219/FreightQuotecom-FreightQuotecom-has-not-paid-claim-on-Damaged-and-Refused-Shipment-Lene-636644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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