- Report: #1033778
Report - Rebuttal - Arbitrate
Complaint Review: Frontier Airlines
Frontier AirlinesDenver, Colorado U.S.A.
Frontier Airlines ,Frontier Frequent flier program is NOW a TOTAL RIPOFF Denver Colorado
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Next, they increased the "miles" necessary for a flight from 15,000 to 20,000... so the miles already accumulated were 1/3 WORTH LESS. RIPOFF.
Then, they added a $25/seat general redemption fee and a $75/seat fee for tickets redeemed with 14 days or less notice. RIPOFF! So what used to be *free* now costs a MINIMUM of $100. Then, they added BAGGAGE FEES each direction... so by the time they were finished, the value of a "free" seat was ZERO. NADA. NOTHING. I could BUY a seat for $169 or get a "FREE" seat for $161. My "FREE" seat was worth $8.
I have lots of "miles" which are now WORTHLESS. I fly Southwest NOW, they at least know how to treat their customers.
AVOID FRONTIER, they do not appreciate their customers and will RIP YOU OFF!
This report was posted on Ripoff Report on 12/04/2008 03:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Frontier-Airlines/Denver-Colorado-80112/Frontier-Airlines-Frontier-Frequent-flier-program-is-NOW-a-TOTAL-RIPOFF-Denver-Colorado-1033778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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