• Report: #161874

Complaint Review: Frontier Airlines

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, October 24, 2005
  • Updated: Tue, May 16, 2006

  • Reported By:overland park Kansas
Frontier Airlines
Denver, Colorado U.S.A.

Frontier Airlines Ticket Ripoff After Hurricane Wilma No Ticket Refunds Provided for Cancun Trips Denver Colorado

*Consumer Suggestion: Case Resolved

*Consumer Suggestion: Case Resolved

*Consumer Suggestion: Case Resolved

*Consumer Suggestion: Case Resolved

*Consumer Suggestion: Why should the airlines have to pay?

*Consumer Suggestion: Check with your credit card co

*Consumer Comment: Frontier and Other Airlines Even Charge Ticket Change Fees After Hurricanes

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Although I feel terrible about the devastation all the hurricanes have caused recently, I believe Frontier Airlines is ripping off consumers by not refunding ticket payments.

See their website at:

http://frontierairlines.com/WilmaCUN.asp

They will exchange your tickets, but what good is a later flight to a devastated area?

This company cannot provide the flight service people paid them to provide due to bad weather, but they will not give them their money back. They need to refund paid tickets; And not scam customers!

Paul
overland park, Kansas
U.S.A.

This report was posted on Ripoff Report on 10/24/2005 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Frontier-Airlines/Denver-Colorado/Frontier-Airlines-Ticket-Ripoff-After-Hurricane-Wilma-No-Ticket-Refunds-Provided-for-Cancu-161874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Frontier Airlines

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 7Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Case Resolved

AUTHOR: Paul - (U.S.A.)

As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent.

I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico.

Hurricane season lasts 6 months, and I am to cheap to by travel insurance also.

Thanks for everyone's comments though

-Paul
Respond to this report!
What's this?

#2 Consumer Suggestion

Case Resolved

AUTHOR: Paul - (U.S.A.)

As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent.

I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico.

Hurricane season lasts 6 months, and I am to cheap to by travel insurance also.

Thanks for everyone's comments though

-Paul
Respond to this report!
What's this?

#3 Consumer Suggestion

Case Resolved

AUTHOR: Paul - (U.S.A.)

As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent.

I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico.

Hurricane season lasts 6 months, and I am to cheap to by travel insurance also.

Thanks for everyone's comments though

-Paul
Respond to this report!
What's this?

#4 Consumer Suggestion

Case Resolved

AUTHOR: Paul - (U.S.A.)

As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent.

I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico.

Hurricane season lasts 6 months, and I am to cheap to by travel insurance also.

Thanks for everyone's comments though

-Paul
Respond to this report!
What's this?

#5 Consumer Suggestion

Why should the airlines have to pay?

AUTHOR: Doug - (U.S.A.)

They are no more responsible for the weather than you are. I suppose you think FEMA should pay you? Seems everyone thinks someone else should pay for things out of EVERYONE'S control. Maybe it's your fault because you booked a flight during hurricane season.
Respond to this report!
What's this?

#6 Consumer Suggestion

Check with your credit card co

AUTHOR: Ginger - (U.S.A.)

Check with your credit card company about natural disasters. They may be able to help you.
Respond to this report!
What's this?

#7 Consumer Comment

Frontier and Other Airlines Even Charge Ticket Change Fees After Hurricanes

AUTHOR: Craig - (U.S.A.)

This is complete scam. Look closely at this website for Frontier and other airlines' Hurricane policies.

Why should a ticket buyer, due to no fault of their own have to pay to have the airlines change their tickets after a hurricane.

It is bad enough that they will not refund your money, it is an outrageous riproff that they insist you pay more to change the flights they can no longer honor due to hurricanes.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory