• Report: #689105

Complaint Review: Frontier Communications

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  • Submitted: Mon, January 31, 2011
  • Updated: Mon, January 31, 2011

  • Reported By: Mike — Heiskell Tennessee United States of America
Frontier Communications
1398 S. Woodland Blvd Deland, Florida United States of America
  • Phone: 931-528-0692
  • Web:
  • Category: Cable TV

Frontier Communications Took my $100.00 deposit and then said I had a bill to pay Deland, Florida

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I contacted Frontier inquiring about service. The woman was very pleasant and assisted me. I was told to make a $100.00 deposit at my local office.

I went to the local office and made my deposit. The woman there could not get my account set up, but took my money. She said to call the toll-free number and they can do it.

When I called the number, I was then told that my name was on another account. This is impossible I never had service with them. The gentleman on the phone was very rude and insistant.

I called a supervisor and she said that they will refund my money.Now this has been three weeks and still no refund. I contacted the BBB and finally got a call,saying the check was in the mail. Still no refund.


This report was posted on Ripoff Report on 01/31/2011 02:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Frontier-Communications/Deland-Florida-32720/Frontier-Communications-Took-my-10000-deposit-and-then-said-I-had-a-bill-to-pay-Deland-689105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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