- Report: #735671
Report - Rebuttal - Arbitrate
Complaint Review: Frontier Communications
Frontier CommunicationsInternet United States of America
Frontier Communications frontier.com/nc Worst customer service ever!!! Monopoly on land line phone. Internet
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I thought Verizon Wireless' customer service was bad, but Frontier makes them look like the best! If it weren't for the fact that Verizon Wireless won't let me out of my contract because they cannot supply me with service here in the rural Wisconsin countryside, I would not have a land line. I am ready to tell people they cannot call me on a cell or land line, that I am unreachable anyway but internet or in person. Does the upper Management at Frontier know they have a terrible problem with their customer service and customer service reps? If they cannot supply me with quality service because I live in the country, why can't they just tell me they are a failure so I can stop being frustrated? And, I don't want to hear, "We are experiencing growing pains." If that is true, you won't be growing for very long.
This report was posted on Ripoff Report on 06/01/2011 03:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Frontier-Communications/internet/Frontier-Communications-frontiercomnc-Worst-customer-service-ever-Monopoly-on-land-li-735671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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