ED Magedson – Founder
Frost Appliance, Inc6819 N 21st Avenue #Q, Phoenix, AZ 85015 Phoenix, Arizona United States of America
Frost Appliance, Inc Annette, James Little Rip Off, Scam, Rude Customer Service, Incompetent, Not Reputable Phoenix, Arizona
Do Not Use This Scam Company and report them to the BBB
May 17, 2012 American Home Shield was contacted and sent Frost Appliance to repair a broken dishwasher. The tech advised that the pump needed to be ordered to complete the repair and they would be calling us on Monday, May 21 to schedule an appointment. This call was never placed back to us. On May 29 I called to check the status and the lady I spoke with scheduled an appointment for after 2pm on May 31. I get off work at 2pm and made it very clear that the appointment needed to be after 2pm which I was assured would be no problem at all.
At approx 12:30pm on May 31, Frost Appliance called and said they can come to fix the dishwasher right then. We advised that the appointment was for after 2pm at which time the lady working there told us that they had a larger repair job to do across town that would require 2 men to complete. [continued below]....
This report was posted on Ripoff Report on 05/31/2012 03:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Frost-Appliance-Inc/Phoenix-Arizona-85015/Frost-Appliance-Inc-Annette-James-Little-Rip-Off-Scam-Rude-Customer-Service-Incompete-891219. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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