- Report: #877831
Report - Rebuttal - Arbitrate
Complaint Review: Frosty King
Frosty King200 N. Moscow Road Horton, Michigan United States of America
Frosty King Ice cream, burgers, coneys, drinks Horton, Michigan
*Author of original report: Better this year....
*Consumer Comment: question
*Author of original report: For you others....
*Consumer Comment: Wrong yet again
*Author of original report: Your hobby....
*Consumer Comment: Apologize for what?
*Author of original report: You missed it entirely
*Consumer Comment: Awesome
*Consumer Comment: Are you serious?
So all I did was phone and ask about their sack policy. I didn't even get into the details of the spilled shakes when this woman goes off on me!! Immediately this women gets obnoxious with me and says "Why don't you ask? We can't read your mind!" How unprofessional! Especially after they have offered sacks in the past!
That still wasn't what broke the camels back. The burger was ordered without onions. Guess what the burger had on it? Onions! I drove two blocks to the ice cream place and went to the window. [continued below]....
(I never even ask for a refund and did not expect one. Just a simple explanation of their policy.) And since they didn't get the burger right, they can have that back because several more dollars were wasted. At this point, I could have gotten a refund on the burger, but I didn't want to do any further business with these unprofessional people.
They said they didn't care and welcomed us going across the street to their competition. I am so glad they are so overwhelmed with business, they can afford to send people elsewhere! So I suggest you go elsewhere and give them there wish. It seems that customer service is a thing of the past....
This report was posted on Ripoff Report on 05/03/2012 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Frosty-King/Horton-Michigan-49246/Frosty-King-Ice-cream-burgers-coneys-drinks-Horton-Michigan-877831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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