I was stationed in Ramstein, Germany from 2003 - 2007 serving the United States Air Force. During that time I authorized only one company to auto debit my account for utilities, and this was closed out prior to leaving Germany. After not using my credit union account for months I have received an overdraft notice stating my account has been overdrawn twice. Not using my account for months I began to investigate and realized I had been charged monthly by a Fuelleborn Treu in the amount of $35 - $40 each month (depending on the Euro rate) since leaving Germany and before.
I have contacted my financial institution Service Credit Union to hopefully get this resolved, and returned the fraudulent money, but am not getting the protection I feel I deserve. I have seen Veterans with fraudulent charges go to their financial institution (USAA) and get the help they need, and backed 100%. I was informed I can contact the company and dispute the charges with them, but feel that I shouldn't have to since I never authorized these debits in the first place. Nor do I have contact information, nor can Service Credit Union get the company to produce a contract.
I have a feeling more Veterans in foreign places are getting ripped off than some realize. I didn't realize this charge because I always had money in that account, so never paid close attention to the debits. I am just hoping to save some other Veterans from such fraudulent charges by Fuelleborn Treu.
I will update this report as I get information from either Service Credit Union, or Fuelleborn Treu as it comes about.
St. Louis, Missouri