- Report: #177977
Report - Rebuttal - Arbitrate
Complaint Review: Fujitsu
FujitsuFujitsu.com Nationwide U.S.A.
Fujitsu On-Line Store Did not honor rebate on custom built laptop; said I did not furnish model number; even though I ordered from FUJITSU! ripoff Japan Internet
*UPDATE Employee: Please contact Fujitsu to receive rebate check
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I subsequently received a postcard saying that my rebate request was declined for the following reason: The computer box label submitted did not include the valid model number. I then sent a rebuttal letter along with scanned copies of the three documents I sent concerning the rebate; the rebate form itself, a copy of the actual Fujitsu invoice, and the scan of the computer box itself (the INSIDE BOX label per Fujitsu instructions) with the model number, N6210, quite prominent on one of the labels.
As I bought this computer DIRECTLY from Fujitsu, I asked for this rebate ($100) be processed immediately. (I paid $2,500 for the notebook!) I will never, ever, buy anything with the words FUJITSU on it again, and will recommend others do the same!
This report was posted on Ripoff Report on 02/24/2006 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fujitsu/nationwide/Fujitsu-On-Line-Store-Did-not-honor-rebate-on-custom-built-laptop-said-I-did-not-furnish-177977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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