• Report: #49355

Complaint Review: Fulfillment International Corporation

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  • Submitted: Sat, March 15, 2003
  • Updated: Fri, April 11, 2003

  • Reported By:Riemst Europe
Fulfillment International Corporation
10 Vans Avenue Coldwater Coldwater, Michigan U.S.A.

Fulfillment International Corporation rip-off Coldwater Michigan

*Author of original report: I have cancelled and now I have my money back

*UPDATE Employee: How could you possibly feel "ripped-off?!"

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Fulfillment International Corporation has also ripped me off.

Yesterday I received a phonecall from them. They told me a had won a trip for 2 of the value of $4880. The only thing I was obliged to pay was $460 per person. I could not believe it. They asked my visacardnumber because I was obliged to pay already $920 ($460/person). I was so excited that I didn't think twice abouth giving my visacardnumber.

Yesterday evening I became suspicious abouth all this, so I called Card Stop and had my card deleted, but the $920 was already transmitted.

And now I read on the internet that it's a rip-off company. By adding my report I hope that I can stop people from making the same mistake as I did. And of course I really hope to see my money back one way or the other.

Anne-marie
Riemst
Belgium

Click here to read other Rip Off Reports on Fulfillment International

This report was posted on Ripoff Report on 03/15/2003 02:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fulfillment-International-Corporation/Coldwater-Michigan-49036/Fulfillment-International-Corporation-rip-off-Coldwater-Michigan-49355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

I have cancelled and now I have my money back

AUTHOR: Anne-marie - (Belgium)

Hi all,

I have some good news!
I have cancelled my order and now they have returned my money.

So, I apologize to Fulfillment International Corporation for the inconvenience caused by me.
But it happens so fast on the phone and people are so excited, so they do things without thinking. But later they become suspicious,...even if there is no reason to be suspicious.
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#2 UPDATE Employee

How could you possibly feel "ripped-off?!"

AUTHOR: Tracy - (U.S.A.)

Dear Anne-Marie P, Wed really like to know why you feel Fulfillment International Corporation has also ripped me off. YOU filled out a form online asking to be contacted with more information regarding a discounted travel package.

On 3/14/03 we called you, you liked what you heard and you bought a package.

On 3/25/03, you told us in an email that you were sorry for the inconvenience but you were just a student and this was a lot of money and how do I cancel? We responded to you letting you know that your order had been cancelled and a full credit had been issued to your credit card.

We also asked if you would please take a moment and add a comment to your posting on this website that you did cancel your order and everything was fine. We trust you will give us the professional courtesy of following through with that request.

From: Tracy Disorbo- Fulfillcorp
Date: Monday, March 31, 2003 12:49:34
To: annemarie*****p@hotmail.com
Subject: Fw: Re: Fw: DELIVERY OF YOUR FULFILLMENT INTERNATIONAL ORDER

Dear Ms. P,

Your credit card was issued a full refund of $937.00 USD on March 26, 2003. Thank you.

Tracy DiSorbo
Fulfillment International Corporation


From: Anne-Marie
Date: Wednesday, March 26, 2003 06:05:56 AM
To: tracy@fulfillcorp.com
Subject: Re: Fw: DELIVERY OF YOUR FULFILLMENT INTERNATIONAL ORDER

Dear Ms Disorbo,

Thanks for cancelling my order.
Of course I will update my posting on that website as soon as the money is
returned on my credit card.

Sincerely
Anne-Marie P

From: "Tracy Disorbo- Fulfillcorp" tracy@fulfillcorp.com>
To:
Subject: Re: Fw: DELIVERY OF YOUR FULFILLMENT INTERNATIONAL ORDER
Date: Tue, 25 Mar 2003 12:27:01 -0500 (Eastern Standard Time)

Dear Ms. P,

Thank you for responding to my email. If you have decided that you do not want to take this travel opportunity then absolutely I will cancel out your order, stop your shipment and reverse the charges on your credit card. We do not force our products on anyone and we understand that people sometimes change their mind.

However, I would appreciate if you would take a moment to update your posting on that website to let everyone know that you did request to cancel
and that I did take care of your cancellation request.

If your situation changes in the future and you want to travel, please keep us in mind. We would be happy to provide you with one of our wonderful
travel packages anytime. Thank you again for taking the time to respond to my email as well as updating your rip-off report posting.

Have a wonderful day!

Tracy DiSorbo
Accounting Department
Fulfillment International Corporation

-------Original Message-------
From: Anne-Marie P
Date: Tuesday, March 25, 2003 04:10:04 AM
To: tracy@fulfillcorp.com
Subject: Re: Fw: DELIVERY OF YOUR FULFILLMENT INTERNATIONAL ORDER

Dear Ms. Disorbo,

I'm sorry for the inconvenience, but when I looked at that site I began to worry. I'm just a student and $900 is of course a lot of money.

Anyway, I never should have given you the permission to take the money from my account before I had seen the papers and the package.
So, now my question is, if I cancel the order now, do I get my money back or when I'm not pleased with the order after receiving the package and I sent it back to you do I get my money back?

I hope you understand my concern and give me a staight answer concerning my question.

Sincerely,
Anne-Marie P

From: "Tracy Disorbo- Fulfillcorp" tracy@fulfillcorp.com>
To:
Subject: Fw: DELIVERY OF YOUR FULFILLMENT INTERNATIONAL ORDER
Date: Mon, 24 Mar 2003 11:33:50 -0500 (Eastern Standard Time)

Dear Ms. P,

I am still waiting for your response regarding the email I sent you last week. Upon receipt of your email, I will ship your package out
mmediately,or cancel your order if that's what you wish to do. Until I hear from you, your package is being held and your order remains open.
Please respond at your earliest convenience. Thank you and have a wonderful day!

Sincerely,

Tracy DiSorbo
Fulfillment International Corporation
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