• Report: #104430

Complaint Review: Fulfillment International Corporation

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  • Submitted: Thu, August 19, 2004
  • Updated: Wed, August 25, 2004

  • Reported By:Harlow, Essex Europe
Fulfillment International Corporation
10 Vans Ave Coldwater, Michigan U.S.A.

Fulfillment International Corporation ripoff holiday scam, they got us, now lets get them! Coldwater Michigan

*UPDATE EX-employee responds: Call Centre Operates From Toronto ..They employ techniques to make you believe you have won a vacation and step far beyond the legal boundaries doing so

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EVERYONE,

My wife and I were screwed by Fulfillment International Corporation, just like a lot of people here. But we haven't let it rest there. We have contacted the American FBI. The Detroit office covers the Michigan area (where FIC claim to be based) and they have asked for anyone who has been cheated by FIC to contact them, giving full information about how/where they were contacted by FIC, how much they have paid out and when, etc, etc. Give them as much information as possible.
Barclaycard (in the UK) are also investigating, so if you used a VISA/Barclaycard to purchase your holiday, contact them with the details as well.

Also, I don't know if anyone else noticed, but certainly on my creditcard statements, the money for FIC was sent out to a place called Hoofddorp in The Netherlands - NOT to the USA!! The Netherlands Board of Tourism have done some searching and it appears FIC are very active over there. Lots of people getting stitched up. The NBT and The Netherlands British Chamber of Commerce have recommended we all contact the police in Hoofddorp, as well as various consumer groups and the office of Fair Trading. All details below.

Let's get these guys!!

Ross

Detroit FBI Office
detroit@fbi.gov


Barclaycard Customer Services
customer.services@barclaycard.co.uk


The police in Hoofddorp:

Politie Hoofddorp Basisteam Noord-Oost
PO Box 57
NL-2000 AB Haarlem
Tel +31 3435 78844 (this is the central number of the Netherlands' police, please ask for Hoofddorp department)

You could also consider to contact consumer organisations who offer advise in these matters:

Stichting Geschillencommissies voor Consumentenzaken (Arbitration board for consumer affairs) Surinamestraat 24 NL-2585 GJ The Hague Tel +31 70 310 5310 Fax +31 70 365 8814

or

Euregio European Consumer Centre
PO Box 6008
NL-7503 GA Enschede
Tel +31 53 460 5151
Fax +31 53 460 5147
Email: consumenten@euregio.de

Alternatively you can contact the International Section of the Office of Fair Trading:

Office of Fair Trading, International Section
Fleetbank House
2-6 Salisbury Square
London EC4Y 8JX
Tel. 020 7211 8000

Ross
Harlow, Essex
United Kingdom

This report was posted on Ripoff Report on 08/19/2004 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fulfillment-International-Corporation/Coldwater-Michigan-49036/Fulfillment-International-Corporation-ripoff-holiday-scam-they-got-us-now-lets-get-them-104430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

Call Centre Operates From Toronto ..They employ techniques to make you believe you have won a vacation and step far beyond the legal boundaries doing so

AUTHOR: Keith - (Canada)

The Call centre for fulfill corp operated out of Toronto, Canada. I worked for them for a short period and subsequently left due to the fact that they were ripping people off. Needless to say "Salespeople" not "CSR's giving away vacations" were paid high amounts of money for tricking the European customers into booking the vacation. They employ techniques to make you believe you have won a vacation and step far beyond the legal boundaries doing so. A lawsuit should be launched against them and their associates and I believe that this company will either adapt a new name and start over or they will redeploy themselves. www.fulfillcorp.net may possibly be the new home.
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