• Report: #1013419

Complaint Review: Full card reports

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  • Submitted: Wed, February 13, 2013
  • Updated: Fri, March 08, 2013

  • Reported By: Rich — East Liverpool Ohio United States of America
Full card reports
Internet United States of America

Full card reports picks of today horse racings Good company BUT you have a very hard time cancel your subsciption, Internet

*Consumer Comment: Cancellation not a problem

*General Comment: FCR cancelling

*General Comment: info

*Author of original report: Still having cancel

*General Comment: Info

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Is it very hard to cancel your subscription. In the posting is said To cancel just send a note to       mgr@fullcard reports.com    I send two e-mail on 2/8/13 to cancel my subscription. Heard nothing, send one 2/11/13 to cancel my subscription no word. then on the 2/13/13 was taken out of pay pal. sent e-mail this morning 2/13/13 to cancel my subcription.

This is a good site for horse racing pick of the day. BUT you have a hard time cancel subscription

 Rich  East Liverpool, Ohio


This report was posted on Ripoff Report on 02/13/2013 07:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Full-card-reports/internet/Full-card-reports-picks-of-today-horse-racings-Good-company-BUT-you-have-a-very-hard-time-1013419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Cancellation not a problem

AUTHOR: BobNJ2013 - ()

I have subscribed to Full Card Reports on and off for years.   They only accept PayPal as a form of payment.

When you subscribe to FCR and authorize payment via PayPal you are actualling setting up within your PayPal account an ongoing subscription payment which auto-renews every month, quarter or annually. 

To cancel all you have to do is log into PayPal find your prior payment  and click on it.  There should be a box indicating a subscription and you can then find and follow the cancellation link which will prevent further charges via PayPal.

Hope this helps.

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#2 General Comment

FCR cancelling

AUTHOR: Biz - (United States of America)

The manager of the website was reportedly in a very serious car accident last month.  The site had trouble putting up their data on many days.  I have never had a problem dealing with FCR and would imagine your problems stem from this accident.  I would urge you to keep corresponding. 
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#3 General Comment

info

AUTHOR: glenn - (United States of America)

The web manager of FCR is John Moore.  He was recently involved in an automobile accident and has not been available.  Aggravating yourself by sending daily emails is alot like enjoying self-flagellation.  If you really enjoy it, why don't you start emailing hourly.  That will really help your blood pressure. 

Apparently, no one else is tasked with reviewing his emails when he is not available.  Again, I suggest a snail mail approach.  Also, notify PayPal to discontinue paying FCR.

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#4 Author of original report

Still having cancel

AUTHOR: Rich - (United States of America)

I have sent e-mail on

2/8/13

2/11/13

2/13/13

2/14/13

2/15/13

2/16/13

2/17/13 today

I have heard nothing from MGR full card reports

NO phone number to contact them.

Rich Shilling

shilling160@comcast.net

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#5 General Comment

Info

AUTHOR: glenn - (United States of America)

The manager of FCR was recently involved in a car accident.  The remaining staff appears to have all it can do to keep up with the basics.  I sent an email enquiry as to where to send a get well card and to alert them to missing track information on several occasions.  I received no response from any of the emails.

My suggestion is to send them a snail mail return receipt requested and don't use the site.  Request a refund of the appropriated sum.
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