- Report: #283237
Report - Rebuttal - Arbitrate
Complaint Review: Funai Corporation Sylvania T.v.s Lcd
Funai Corporation Sylvania T.v.s LcdRutherford, New Jersey U.S.A.
Funai Corporation Sylvania T.v.s Lcd 400.00$ t.v. purchased in dec.28,2005 picture is out, manufacture defect, won't repair Rutherford New Jersey
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i contacted 310-787-3000, customer service about this and was told it was no longer under warnntey and that it would cost more to fix it than to buy a new one. at this point i ask to speak to a higher up. don came on the phone and i told him about the t.v. and informed him that our childern are grown and that this t.v. has set in a built in since it's purchase, there is no way that we caused the problem.
he then said ,that their t.v.s don't do this and that i purchased a defected t.v. that unfortunately it was not under warrnety any more. that there is nothing they can do about it. he also said that if i purchased a new car and it broke down out of warrenty i wouldn't get it fixed free either. i guess he has not heard of lemon laws!
i have been trying to reach corpate office to no aveil. three different people at their office have told me that it will cost more to repair it than to purchase a new one. now we are on a fixed income as my husband is a disabled vetran and i have health problems we can not afford to replace this t.v. or have it repaired. so we are just out of luck!
so, as far as i can tell funai corporation - sylvania does not stand behind their products!
west union, Ohio
This report was posted on Ripoff Report on 11/06/2007 09:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Funai-Corporation-Sylvania-Tvs-Lcd/Rutherford-New-Jersey/Funai-Corporation-Sylvania-Tvs-Lcd-40000-tv-purchased-in-dec282005-picture-is-out-283237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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