Report: #542583

Complaint Review: Funtonia.com

Submitted: Sun, December 20, 2009
Updated: Sun, December 20, 2009

Reported By: Pam — St. Louis Missouri United States of America

Funtonia.com

P.O. Box 447, Herndon, Virginia 20172 Internet United States of America

Phone: (570) 708-8780
Web: www.funtonia.com
Category: Internet Fraud

Funtonia.com Funtonia.com aka Mobile Services Limited download would not work, they will not refund credit card charge internet

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1. I thought I was buying a $1.99 ringtone. It turned out that that was the monthly price and not the annual price.

2. I tried to locate the download and it was nowhere to be found.

3. I contacted the company and they sent me to the same link where I could not find the download.

4. I asked them to cancel my annual contract. They refused stating that I did not exhaust all options before asking to cancel.

5. I then received a phone call from my MasterCard company stating I had purchased from a fraudulent site. I immediately sent a note to funtonia.com pleading them to reverse charges.

6. We have had daily and weekly correspondence since Oct. 14. They will not budge.

7. I never downloaded the ringtone. My account has been deactivated so there is no way I can ever download the ringtone I was charged for on Oct. 14.

8. They refuse to reverse charges.

9. Two employees, Joe and Abigail on the support team write abusive emails when I ask them to help me.

10. I have notified the BBB and found that funtonia. com has an F rating. I also submitted complaints to the FTC and the State Attorney General's of Missouri and Virginia. I have not heard from anyone.

This report was posted on Ripoff Report on 12/20/2009 07:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Funtoniacom/internet/Funtoniacom-Funtoniacom-aka-Mobile-Services-Limited-download-would-not-work-they-will-n-542583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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