- Report: #1077018
Report - Rebuttal - Arbitrate
Complaint Review: Furniture Distributors
Furniture DistributorsHW 70 West Newport, North Carolina USA
Furniture Distributors Tried to rip me off by sending me a display model and then lied about it. Newport North Carolina
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I went to furniture distributors to buy a couch and found one I really liked.
The Sales man was nice, even though he continously called me honey, which I find very unprofessional.
The couch I bought was discontinued and at a sale price of $899, vs. $999 regular price.
I asked twice if he had one in the warehouse as I did not want a display model and I was told twice, yes.
So, when the delivery truck came, to my surprise, the couch was unwrapped and the delivery guys told me, it was a floor model. The cushions were just thrown on the truck, laying in dirt, one got dropped in a puddle in front of my house.
I called the floor, asking to speak to a manager, which of course there none available and after 30 minutes somebody finally called me back.
Nick, the sales man, tried to tell me again, that it was not a floor model, and I told him, that his delivery guys told me, that they got this couch of the floor in the other store. I also told him that it was stained and the cushion was dropped in a puddle.
He offered me a $100 discount, telling me that was the best he could do, and I declined that offer and send the couch back.
I requested to have my money back today, so we will see.
This was another unpleasant experience with the furniture industry, where the sales men seem more interested in making a quick deal and will lie to you to get this deal.
This report was posted on Ripoff Report on 08/19/2013 10:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Furniture-Distributors/Newport-North-Carolina-28570/Furniture-Distributors-Tried-to-rip-me-off-by-sending-me-a-display-model-and-then-lied-ab-1077018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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