My husband had purchased a toy Pomeranian for our family as a gift. After three months with her we decided she was definitely not the breed for us due to her size. She was very small and we worried about her safety around our small children. We felt it would be in the best interest of the dog to have her go to a home with older children. We contacted our local pet store, Furry Friends to see if they would be willing to help us place her. These are the medications that the veterinarian working for Furry Friends has prescribed since we adopted her, one month ago
They agreed and together we decided to allow them to find the perfect home for the Pomeranian and allow us to choose from their existing puppies. We thought very carefully and did a great deal of research on many breeds. We were making this decision knowing that we wanted this dog to be ours forever and would not make the same mistake of choosing the wrong breed for our family again. We finally decided on A Basset Hound. They are extremely lovable, gentle and great with children. We made the switch on Saturday, November 27, 2004.
My son noticed that the dog was coughing on the way home. We turned around and went back inside the store and explained that the dog was coughing. The manager assured us that it was nothing to be worried about and that it was probably just a little upper respitory thing and sent me on my way with some antibiotics. We gave the dog, which we had already named Maggie and her medication immediately. On Monday, Maggie was getting worse. We called Furry Friends and they said we should take her to their vet and they supplied us with a free vet exam coupon. We took Maggie to see their vet on Monday morning, the earliest appointment we could get.
The doctor diagnosed Maggie with Kennel cough and an ear infection. I explained that I had already been given some antibiotics and would like to use them to save money on prescriptions. The doctor told me that the antibiotics given to us by Furry Friends were completely wrong and the condition she was suffering from would need a different antibiotic. I called Furry Friends from their vet's office to see if they had the kind of antibiotics we were being prescribed. The woman who answered the phone said they did not and I would have to call later when the owner was in. I paid close to hundred dollars for the medicine. We went home and immediately began the regimen the doctor had prescribed.
One week later Maggie was getting worse. We went back to the same doctor one week later on Monday December 6, 2004 and she was diagnosed with Pneumonia. We were horrified. The doctor explained that she probably had it for a while and the immediate assumption was Kennel cough as the symptoms are similar. We had fallen madly in love with this dog and our immediate concern was for her health and getting her better. We walked out with a three hundred forty five dollar bill. I went immediately to Furry Friends to talk with the owner, Michelle. I explained to her how ill Maggie was and to ask for some assistance with the vet bills. Her immediate reaction was anger and defensiveness insisting that Maggie would have been fine had we not taken the dog to the doctor and continued with the medication that her store had given to us.
I explained to her that her veterinarian had said that was not the case; she would not have gotten better. I also told her she was selling our Pomeranian for a profit of three hundred dollars from what she had been selling the Bassett for. She only yelled that she would not give am a dime and that I should just take my Pomeranian back and give her Maggie and we would be square without any reumbursement from Maggie's bills.
Any additional attempts I made at reason with her were only met with loud combativeness. I told her the vet would confirm that Maggie was ill when we took her home. She said she didn't care. I had my husband call and try and reason with her. He had no luck. We are heartbroken that we have had to spend almost five hundred dollars on saving Maggie. What is worse is that not only did they neglect Maggie by not treating her but also Furry Friends is still in possession of our Pomeranian and we worry about her safety. We do firmly believe that had we not taken her, it is very likely she would have died in their pet store, alone. I want to warn people of this store and to learn from my lesson.