- Report: #883730
Report - Rebuttal - Arbitrate
Complaint Review: Fury Water Adventures Glass Bottom Boat
Fury Water Adventures Glass Bottom Boat2 Duval St Key West, Florida United States of America
Fury Water Adventures Glass Bottom Boat No Reefs or fish to see, just a boat ride on an old boat Key West, Florida
*UPDATE Employee: We're sorry to hear you did not enjoy the tour.
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We are staring the entire time looking forward to fish & reefs and we saw a total of 4 fish. The kids were bored. So it was an expensive boat ride. I went back to the ticket booth to ask for a refund and was told to call the office and Lona said she didn't like my tone of voice and refused to refund. I disputed to the credit card company & Fury replied that the announcement was made when we stood on line.
200 people on line, no announcement and no bullhorn. Only when we launched is when there was an announcement, but never did they say that there are no reefs in the Atlantic. Never were we told that refunds would be given if you got off the boat. We would of had to swim back because we launched when that announcement was made.
This is an older boat with chips, soda and water. The tour guide spoke well and did a good job explaining fish and reefs that were not there. If this were a boat ride okay, but I paid more than a boat because this was supposed to be a special tour. I want my money back. Don't waste your money.
This report was posted on Ripoff Report on 05/16/2012 02:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fury-Water-Adventures-Glass-Bottom-Boat/Key-West-Florida-33460/Fury-Water-Adventures-Glass-Bottom-Boat-No-Reefs-or-fish-to-see-just-a-boat-ride-on-an-o-883730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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