Gamestop.com and stores ripoff with false advertising & lieing mgr. & salesman Waco Texas

With me responding this late I can't say how well my information will be. With the little information I see the only understanding I have is you bought a package deal online most likely gamestop(or ebgames). When you recieved the product you found missing parts of the package. Upon contacting not only corporate but a retail store that they have ignored you request or refused to acknowledge your e-mail. The only solution I see is that where you bought the package deal had an obligation to supply to you what you have paid for and have refused to do so. The best solution I can give is to contact a lawyer who is willing to talk to you about your problem and see what the law has to say on online products not being sent to customer.

On side note, I do shop at gamestop and have had issues with their customer support staff just half reading or just not caring what the complaint is being sent to them.

Sorry to hear the issue but you might be out of luck now.

I don't know what to say about the actual author of this report, as to be honest, I can barely understand anything that was written.

However, to the poster above me, we do have to open ONE copy of every game and display it on the sales floor. This is to have something to PUT on the sales floor, without allowing people to steal the product inside, which they would certainly do if there was just a shrink-wrapped game sitting out on a shelf. We are not large stores like Best Buy and Wal-Mart and therefore we do not get nice glass walls to shield everything or security tags and detectors. We usually still have several shrink-wrapped copies of all games behind our counters to prevent theft, and we gladly sell you them. If you end up with a display copy and are upset, we will gladly give you a shopworn discount on the product as well.

We used to be able to take home new games and play them in order to stay informed about the product we are selling, however due to the large amount of disagreement this caused, we no longer are allowed to.

The previous poster is obviously an employee of Game$top. Notable is also a very generous thing to say about Game$top, especially since they are the exact opposite. 

Gamestop is a notable company and I have done business with them in the past. Some clerical error with your package, what was the extra disk? is it really worth the hassle? and besides the xbox is going to get replaced by a newer microsoft game system so no point in wasting money on it now.