• Report: #885042

Complaint Review: GC Services

  • Submitted: Sat, May 19, 2012
  • Updated: Sat, May 19, 2012

  • Reported By: Tony — Spotswood New Jersey United States of America
GC Services
Houston, Texas United States of America

GC Services Harrassed, lied, yelled at me. Houston, Texas

*UPDATE Employee: its against the law

*Author of original report: Yelled at lied to.

*Consumer Comment: Clarity please?

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I received a call from GC Services on my work number. A very rude woman asked me to verify my ss number and my date of birth. I would not do so and asked what this was in reference to. She wold not answer me but kept asking me to verify my ss number and dob. again I wold not. Every time I wold ask her what her call was in reference to she would not say, but would tell me if I wanted to know I had to first verify my ss number. As I again would not, she told me we were in a catch 22.

I tried to explain to her that I have never heard of them, or have received any written or phone correspondence from them. She told me that was not true and that they have contacted me several times. Not true as I would remember talking to such a rude and obnoxious person. I told her to send me what ever informatin she was refering to in the mail and I would read it over. She refused.

At this point she placed her sipervisor on the phone who began to immediately yell at me, call me a liar, tell me I was refusing to verify my information.  I tried to explain to him that I was not lying, and I was neither confirming or denying the informataio they were seeknig. He continued to yell rudely at me and told me he would take care of me in another way. Before I had a chance to say anythig else he abruptly hung up the phone.

I found their tone to be demeaning and will not be threatened by anyone.


This report was posted on Ripoff Report on 05/19/2012 09:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/GC-Services/Houston-Texas-77081/GC-Services-Harrassed-lied-yelled-at-me-Houston-Texas-885042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

its against the law

AUTHOR: THEDEBTCOLLECTOR - ()

we ask you to verify the last four of the ssn and your address because we have to BY LAW make sure we are talking to the right party. its against the fdcpa to give out personal information to a third party. we are doing it for your protection. keep in mind we already have your personal information on file.

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#2 Author of original report

Yelled at lied to.

AUTHOR: Tony - (United States of America)

When answering a phone at work we identify ourslef by name, the woman repeated it to me. When I asked who was calling she said she was from GC Services.
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#3 Consumer Comment

Clarity please?

AUTHOR: Righteous1 - (USA)

How were you able to access that the phone staff member was genuinely with this referenced Company? Does your business have call redial for all incoming calls? Did they call you by name? Did you advise them that you are at work and your company policy does not allow these types of calls?

You were absolutely correct in not divulging any verification over the phone. Since folks can lie about their names and who they work for I consider your action to decline information to be appropriate. Next time politely instruct them that you are hanging up and not accepting any more phone calls from this business. They can send you a written request for any verification of information.
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