• Report: #777128

Complaint Review: GC services

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  • Submitted: Thu, September 15, 2011
  • Updated: Thu, January 19, 2012

  • Reported By: shirley411 — Greenville Mississippi United States of America
GC services
PO Box 32500 Columbus, Ohio United States of America

GC services i called an my frist question was are you with the better bizzness brueru.The lady said no we contract threw sally MAe so i ask for a email address She say no we dont have ok red flag again so im .lik Columbus, Ohio

*UPDATE Employee: LEARN FACTS

*Consumer Comment: School sounds like a real good idea, please pursue it.

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The Company is full Of it I first called looking to pay off my loan threw sallie mae.The answer was hi gc services what do you need im like wow thats how you answer the phone .red flag one went up.

Next red flag went up when i asked was the company part of better bizzness .No the lady said so fast out her mouth like a akspit it out we wit sally mae then you got a bank account came out.

Red falg i say no so whats the address she give me a PO Box 32500 in Columbus Oh 43232 So i say are you moving to a new office why a PO Box thank good ness i found this stie now im wondering if they just rip folks off an switch address oh no i want to go to school but how will i know if its not  a legt company now some one help

This report was posted on Ripoff Report on 09/15/2011 11:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/GC-services/Columbus-Ohio-43232/GC-services-i-called-an-my-frist-question-was-are-you-with-the-better-bizzness-brueruThe-777128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

LEARN FACTS

AUTHOR: Shane - (U.S.A.)

First and foremost calls are monitored and EVEN IF this person answered the way you claim she would have been written up for that.  GC Services IS actually recognized by the BBB and I am almost 100% positive that this CSR didnt answer the way you claim she did. It seems that you are stretching to make bad news of this company.

All GC Service offices use PO BOX for mail correspondence between debtors because of the safety issue for employees. People do not like being reminded that they owe money and get FOUL and angry when they are asked to pay those bills.  There have been several instances when someone who refuses to pay legitimate debt have shown up to confront employees.  We do not give out our street address to debtors for the safety of our employees.

GC Services is a company that actually helped created the Fair Debt Collections Practices Act (FDCPA) which protects debtors from harassment from collectors. I have had some employees who have been terminated because they do not adhere to GC Services guidlines. We do NOT harass however we do pursue agressively those accounts which are delinquent and work with debtors to help them straighten out their financial affairs.

PLAIN AND SIMPLE we are not here to "scam" you as you claim but to get you back where you need to be financially
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#2 Consumer Comment

School sounds like a real good idea, please pursue it.

AUTHOR: Ken - (USA)

"i want to go to school..."

Like, wow, get one of your neighborhood middle schoolers to proof read your posting.

Like wow, it would make it a lot easier to decipher what you've written.
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